Rob has developed decades of experience caring for cats with individual personalities, requirements, and temperaments

Rob’s carefully curated team are committed to ensuring your cat has a peaceful, enjoyable, and comfortable holiday at Greenacres Cattery

Rob and his team cater their treatment to each cat’s individual requirements

We place cats in accommodation that suits their personality and temperament, and offer them affection and comfort on your cat’s terms; for example, new cats sometimes prefer to settle in with space while others prefer the comfort of cuddles on day one

Monday to Saturday:
AM 10:00-12:00
PM 17:00-18:00

Sunday:
AM 10:00-12:00
PM closed

Bank holidays
We still accommodate for cats over these periods, however, we are closed for collection and drop-offs

Public holidays
We still accommodate for cats over these periods, however, we are closed for collection and drop-offs on Christmas Day, Boxing Day, New Years Eve, and New Years Day

Emergency accommodation
We do our best to accommodate emergency, out of hour collections or drop-offs (for example, sudden hospitalisations) because we know that sometimes unexpected circumstances arise

Please note, our opening hours are for collection and drop-offs; we still feed and care for your cats when we are closed

We offer flexible accommodation periods to take care of your pets

Short stays, such as 1-2 days

Intermediate stays, such as 1-2 weeks

Extended stays, such as more than 3 weeks

Don’t worry! The length of your cat’s visit does not affect the daily charge

We provide wet (pouches) and dried (biscuits/kibble) food as required by your cat, with meals provided in the morning and evening; however, we cannot cater to specific dietary requirements

Our accommodation is spacious with indoor and outdoor exercise areas

We provide enriching equipment and views for your cats to enjoy

We have a plentiful supply of clean and comfortable bedding; please note, nervous cats sometimes find comfort in personal bedding and items on their first visit

We accept cash and cheque

We do not accept card payments

We require new guests to pay on arrival for the first visit with us

All cats must be inoculated against Feline Enteritis and Cat Flu. We will only accept an animal with a current vaccination card. It may be possible, subject to availability, to provide isolation accommodation for any pets whose vaccination has been carried out less than 14 days prior to arrival. Any cat suffering from, or expected to be suffering from, a contagious infection cannot be accepted; this is essential so to ensure we are safeguarding the health of all cats staying with us

We are happy to care for cats on medication. If we have any concerns about the health of your cat, we will seek vetinary advice and any advised treatment will be followed at the owner’s expense

A member of staff must be informed if your pet is currently suffering from any ailment or has suffered any ailment during the last 12 months or since your last visit to Greenacres Cattery (for example, runny eyes or diarrhoea). Please check your pet for fleas prior to their arrival at Greenacres Cattery

Boarding fees are stated at the time of booking; we will honour this price should our fees have increased between the time of booking and boarding

Fees will be charged, in full, from the dates stated at the time of booking, unless at least 24 hours notice of a change to your requirements is given. As you will appreciate, once we have taken your booking, we hold the accommodation for you for the dates specified

All personal possessions you choose to bring with your pet must be clearly marked with you name. We cannot be held responsible for personal possessions that are not marked with your name. We will not accept any bedding that cannot be placed in a washing machine (for example, bean bags) nor can we accept toys that could prove a health risk to your pet

Please do not touch any other pets other than your own. Children must be kept under strict control at all times whilst at Greenacres Cattery

We will provide food, unless your cat has specififc dietary requirements, or you would prefer to provide your own food